Shashank Upadhyay

General Manager at H&M, White Plains

(September 2014 September 2019)

• Served as a successful leader, promoting and achieving store success.
• Encouraged employees to do their best, and increased store productivity immensely.
• Identified and maximized sales opportunities, and increased customer retention rates.
• Successfully handled visual merchandising, and worked to promote companyvision.
• Led recruitment efforts and training of new employees.

Assistant Store Manager at H&M, White Plains

(September 2012 September 2014)

• Provided optimal assistance to the General Manager and handled a variety of tasks.
• Assisted with recruitment and training of new employees, while also monitoring the productivity of current employees.
• Worked to ensure a neat and attractive sales envment, and assisted in the setup of visual displays.
• Handled work logs and the organization of employee files.
• Assisted with payroll and distributed paychecks to employees.

Sales Associate at The Guilded Lynx

(May 2009 August 2012)

• Served as an enthusiastic and knowledgeable Sales Associate in this high end jewelry boutique.
• Remained informed and up to date on the current stock and offerings.
• Answered all customer queries with friendliness and expertise.
• Worked to provide optimal browsing and buying experiences for all visitors and customers.